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Frequently asked question

We offer flexible minimum quantities depending on your customization needs. The lead time for your order will vary based on the requested quantities and printing methods. Contact our customer support via Chat or fill out the Custom Order Form for additional assistance.

Our standard processing time is 1-3 days. For standard UPS ground shipping, please allow 5-8 business days for delivery. Upon placing your order, you will receive an email confirmation containing tracking information for your shipment. Free shipping for order $350+.

Any incorrect shipment, shipping damage, or order discrepancies must be reported within 5 days of receipt. Returns are not accepted after 30 days from the date of purchase. All returns and exchanges must adhere to the RMA (Return Merchandise Authorization) procedures or they will not be accepted. Please refer to the RMA Procedures below for instructions on returning merchandise.

We offer terms to customers who place orders exceeding $500 per order and have a total annual sales volume of over $5,000. To proceed, we will provide a credit application for you to complete. Additionally, special pricing may be available based on specific circumstances.